Privacy Policy

1. Data controller

The controller responsible for processing your personal data is:

2. Data we collect

We may collect the following personal data, depending on how you interact with our site:

2.1 Data you provide to us directly

• Contact data: full name, company name, email address, phone number.
• Operational information: company size, systems you currently use, description of the technology challenge.
• Communications: when you contact us via WhatsApp or email, the content of those messages.

Data submitted through the assessment form on this site is sent directly to WhatsApp via the public WhatsApp API (wa.me). DCisGlobal does not store that data on its servers; it falls under the WhatsApp/Meta privacy terms.

2.2 Data collected automatically

• IP address of the visitor.
• User-Agent (information about your browser and operating system).
• Pages visited, referrer, date and time of the visit.
• This data is logged in an internal table (visits) for analytics and security purposes.

2.3 Data collected by third parties (Google Analytics and Meta Pixel)

• Google Analytics 4 (GA4): collects browsing behavior data, traffic source, session duration, and interaction events. Property ID: G-W6GNB50GZ4.
• Meta Pixel: records page visits and conversion events for advertising campaigns on Facebook/Instagram. ID: 728097739195356.

3. Purpose of processing

We process your personal data for the following purposes:

4. Legal basis for processing

The processing of your personal data is based on the following legal grounds:

• Consent (art. 5 Law 25.326; art. 6.1.a GDPR; art. 7 LGPD): for the use of analytics and advertising cookies.
• Performance of a contract or pre-contractual measures (art. 6.1.b GDPR): to handle your technology assessment inquiry.
• Legitimate interest (art. 6.1.f GDPR): for internal analysis of website traffic and improvement of the user experience, provided your interests or fundamental rights do not override it.
• Legal obligation (art. 6.1.c GDPR): when the processing is required by applicable regulations.

5. Sharing with third parties

We do not sell or rent your personal data to third parties. We may share information with:

• Google LLC — provider of Google Analytics 4. Data processed outside Argentina (USA). See Google's privacy policy.
• Meta Platforms, Inc. — operator of the Meta Pixel. Data processed outside Argentina (USA). See Meta's privacy policy.
• WhatsApp LLC (Meta) — when you start a conversation through the WhatsApp button, your data is processed in accordance with WhatsApp's privacy policy.
• Competent authorities — when required by law or court order.

6. International data transfers

Some of the third parties mentioned (Google, Meta/WhatsApp) are located outside Argentina and the European Union. These transfers are carried out with the following safeguards:

• Google LLC: has Standard Contractual Clauses approved by the European Commission and is a signatory of the EU-US Data Privacy Framework.
• Meta Platforms: likewise subject to Standard Contractual Clauses and the EU-US Data Privacy Framework.

For users in Argentina: international transfers are made to countries with adequate levels of protection or through equivalent contractual safeguards, in accordance with art. 12 of Law 25.326.

7. Data retention

We keep your personal data for as long as necessary to fulfill the purposes described:

• Contact data and messages: during the commercial relationship and for up to 5 years after it ends, to meet legal obligations.
• Visit logs (IP, User-Agent): a maximum of 12 months from collection.
• Google Analytics data: according to the GA4 retention setting (14 months by default).
• Meta Pixel data: according to Meta's retention policy.

8. Rights of the data subject

In accordance with Law 25.326, the GDPR, and the LGPD, you have the following rights:

To exercise any of these rights, contact us at privacidad@dcisglobal.com, stating your full name and a clear description of your request. We will respond within a maximum of 30 business days.

If you believe that the processing of your data does not comply with applicable regulations, you have the right to file a complaint with the competent authority:

• Argentina: Agency for Access to Public Information (AAIP)
• Spain / EU: the data protection authority of your country of residence
• Brazil: Autoridade Nacional de Proteção de Dados (ANPD)

9. Cookies and similar technologies

Our website uses the following cookies:

Analytics and marketing cookies require your consent. You can manage your preferences in your browser's privacy settings or by using Google and Meta opt-out tools:

• Browser opt-out add-on — Google Analytics
• Ad preferences — Meta

10. Minors

Our services are intended exclusively for companies and professionals over 18 years of age. We do not knowingly collect personal data from minors. If we detect that we have collected data from a minor, we will delete it immediately. If you are a parent or guardian and believe that your child has provided us with personal data, contact us at privacidad@dcisglobal.com.

11. Changes to this policy

We may update this privacy policy periodically to reflect changes in our data processing practices or in applicable regulations. The current version will always be available at this same URL. The "Last updated" date at the top of the document indicates when the most recent change was made. We recommend reviewing this policy regularly.

12. Contact

For any inquiry, rights request, or complaint related to this privacy policy, you can contact us through: